City Wide Cabs
City Wide Cabs
City Wide Cabs is a long-standing company involved in the community of Swift Current and surrounding areas. As a company, our team works together to provide timely and professional service.
Looking for a personable, customer service-oriented person to fill our day/night shift taxi dispatch positions. The primary function is to effectively direct and dispatch taxis, making customer satisfaction the number one priority.
The dispatcher is often the first point of contact for customers to our company.
Mandatory for dispatchers are:
Speak and write fluent English and communicate clearly
Strong listening and communication skills including on the phone and on the radio
Detail oriented, organized, quick learner
Must be able to work independently, with little supervision in what can be a fast-paced environment
Familiar with the City of Swift Current and surrounding area
Good map reading abilities and/or ability to look up addresses on a GPS application
Good customer service skills
Ability to maintain composure under pressure and in high-stress situations
Punctual & good attendance record
Taking taxi orders and delivery requests from customers
Dispatching trip information to drivers
Other duties as assigned
We will contact qualified and selected candidates for an interview.
Experience is preferred but willing to train the right individuals
Zero tolerance for drug or alcohol use
The shifts are 12 hours in duration.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.