Employer: I-Talent Job
Title: Property Executive – Emirati National Only
Location: Abu Dhabi, United Arab Emirates
Job Type: Full Time Employee
Category: Facilities, Leasing, Real Estate
Description: Property Executive – Emirati National Only
Abu Dhabi, UAE
1. Be the first point of contact for all tenants and visitors to the property, ensuring a high quality of service is delivered at all times.
2. Answer incoming calls and emails promptly, in line with agreed standards.
3. To establish, develop and maintain effective working relationships with customers.
4. Carry out all administrative tasks related to the leasing of a property including rent negotiations, property management, move in, move out, obtaining approval on rates, rent adjustments, inspections, processing security deposit refunds, tenant relation, etc.
5. Ensuring availability reporting is available to CS on a timely basis.
6. Ensuring leads and activities are closed in timely basis.
7 Ensuring the data on the property management module is accurate at all times.
8. Ensuring compliance with SOPs.
9. Ensuring renewal notices are sent out as per SOP.
10. Ensuring meeting financial targets and making any recommendations to management of any price adjustments or special approvals and the reasons.
11. Contacting tenants to address any lease breaches and escalating to management.
12. Ensuring overdue tenants are raised to legal.
13. To maintain and improve quality results by adhering to standards and guidelines.
14. Maintain accurate tenant information logs at all times including.
15. Escalate unresolved customer grievances to designated departments for further investigation.
16. To collect customers/tenants feedback and ensure this is passed this to the relevant department.
17. Completion of monthly KPI reports.
18. Performs any other relevant task as directed by the Head of Property Management and Leasing.
• Bachelor’s degree or equivalent
• 5 to 7 years of professional experience in property management
• Basic proficiency in Fostering Team Work
• Basic proficiency in Influencing Others
• Basic proficiency in Conceptual Thinking
• Basic proficiency in Customer Orientation
• Basic proficiency in Personal Accountability
Education: Bachelor’s degree / higher diploma Experience: Min: 5 Salary: Unspecified Contact.